In my last role as a Lead UX Designer, I worked with a range of designers with different experiences. Younger designers on the team just learned the latest in UI Design. Experienced designers learned what worked in the real world and had industry knowledge, which was helpful in discovery.
For me to lead, I needed to be supportive and bring out the best of everyone’s skills. Also, it becomes a resource for everyone so we can make the best decisions in design thinking.
One of my challenges last year was to master my craft or at least know I’m on the road to mastery. I started tackling my journey by treating myself like a client.
What do I really want?
Why?
What am I not considering?
To become a master, I did the discovery work by asking masters I knew. I emailed and set up calls with old bosses and colleagues.Â
One of the best advice was to get back to learning from the best. My former boss looked up leaders in the industry and found out where they were teaching. He landed in Stanford’s Innovative Technology Leader Program. MIT was his second choice.Â
I liked the MIT Mastering Design Thinking Program because I was intrigued by the problem-solving approach. Financial analysis and product architecture are key focuses in the course.
Process
Let the brainstorming and breakdown begin. We used Miro to gather our work as we went through the innovation process.
Outcome
After three months, I read, reviewed, and put the entire innovation-development plan into practice. The five-person team I was on was from around the world and leaders in their fields of tech, sales, and research and development. I enjoyed working with each one of them.Â
In short:
Team: Awesome and listed below.
What I did: Design Lead, including all product sketches and user journey mapping.
The problem we tackled: Only 5% of the 87M who play tennis are pros. The other 95% play because they love the game. How do they level up without the same resources?Â
Is it viable?: Yes, and we laid out the numbers, including NPV and AI development.Â