UX & UI Design - Shopping Cart Experience
Keybank / XUP Payments - Product 1
About the Product - Work Web Application
XUP Payment was KeyBank’s solution to bring payment devices to small businesses—a one-shop set for getting one’s business up and running. I mentored and guided the UX/UI team in designing platforms to onboard new businesses. The in-branch product was a work-application for the Relationship Managers (bankers).
Business Goal: Empower the Relationship Manager to check out a merchant with financial products.
User Goal: Leverage pre-filled merchant information to apply to multiple financial applications (i.e. loans and business checking accounts).
Needed function:
- Pre-filling forms
- Automated risk checkpoints
- Confirmation of all products being purchased
Problem
Solution
Xup already was building a portal for merchants to manage payments. I design a new workflow within the portal.
1. I mapped out the current user flow.
2. I noted all the user scenes into their own lanes
3. Diogrammed the main data page (start point)
Prototype - UI Designs
