Rose to the challenge of taking over the financial app, which serves over 4M users.
We need an interface to onboard franchises (10-50 locations) so that managers can group information and apply it.
Keybank bought the fintech to streamline its commercial payments business, which I led the CX/UX design.
Payment was KeyBank’s solution to bring payment devices to small businesses—a one-shop set for getting one’s business up and running.